At EAST KING, we value your privacy.

1. Information We Collect
a) Personal: Name, Phone, Email, Shipping Address, Billing Address when you place order.
b) Transaction: Order details, payment mode (we do not store card/UPI details – handled by Razorpay/PhonePe/COD partner).
c) Automatic: IP address, browser, device, cookies for site improvement.

2. How We Use Your Data
To process and ship your HORCH orders, send order updates on WhatsApp/SMS, improve website, for legal compliance, and with your consent, for marketing offers.

3. Sharing of Data
We do NOT sell your data. We share only with:

• Logistics partners (Delhivery, DTDC, India Post) for delivery
• Payment gateways for payment processing
• Legal authorities if required by law

4. Cookies
We use cookies for cart functionality and analytics. You can disable cookies in browser, but cart may not work.

5. Data Security
We use SSL encryption and secure servers. Your data is stored for 3 years for accounting as per Indian law.

6. Your Rights
You can request access, correction, or deletion of your personal data by emailing horchind@gmail.com We will respond within 7 working days.

7. Children’s Privacy
Our website is not for children under 13.

8. Contact for Privacy
Grievance Officer: Ashwani Kumar, Email: horchind@gmail.com Address: Rahon Road Ludhiana.